{"id":3194,"date":"2023-12-21T12:47:29","date_gmt":"2023-12-21T11:47:29","guid":{"rendered":"https:\/\/ferold.solido.es\/?page_id=3194"},"modified":"2025-03-04T17:13:26","modified_gmt":"2025-03-04T16:13:26","slug":"complaints-channel","status":"publish","type":"page","link":"https:\/\/ferold.solido.es\/en\/complaints-channel\/","title":{"rendered":"Complaints Channel"},"content":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ back_color=”color-xsdn” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”158749″ back_color_type=”uncode-palette”][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”-5″ shift_y_fixed=”yes” shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”195459″ el_class=”pbottomContactForm”][vc_empty_space empty_h=”2″][vc_column_text uncode_shortcode_id=”316722″]Welcome to the Complaints Channel of the FERO Foundation.<\/p>\n

Our mission is to promote transparency, integrity, and accountability in all our activities. For this reason, we make available to all stakeholders a Whistleblower Channel designed to detect irregular practices within our organization and opportunities for improvement in our internal operations.<\/p>\n

This is a secure and confidential space where reports related to inappropriate, illegal, irregular conduct, as well as fraud or any other activity that violates our ethical principles, can be expressed.<\/p>\n

This service is available to employees, volunteers, donors, individuals associated with Accredited NGOs, suppliers, and anyone who wishes to use it. To ensure proper follow-up, we request contact information from the whistleblower, although they have the option to decide whether to provide it. It is also possible, through a form, to submit reports anonymously.<\/p>\n

It is important to note that this channel is not intended to receive reports about irregular conduct from other entities but only those related to the FERO Foundation.<\/p>\n

It is also not a channel intended to collect suggestions, comments, or inquiries about our activity. For such cases, we invite you to use the contact<\/a> information available on our website.[\/vc_column_text][vc_button button_color=”accent” radius=”btn-circle” hover_fx=”full-colored” border_width=”0″ link=”url:https%3A%2F%2Fferold.solido.es%2Fwp-content%2Fuploads%2F2025%2F03%2FFERO_Protocolo_canal_denuncias.pdf” button_color_type=”uncode-palette” uncode_shortcode_id=”100596″]Download the protocol (PDF – ES)[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ back_color=”color-xsdn” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”158749″ back_color_type=”uncode-palette”][vc_column column_width_use_pixel=”yes” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”-5″ shift_y_fixed=”yes” shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”179775″ el_class=”pbottomContactForm” column_width_pixel=”980″]\n

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